1. Introduction
At Precise ERP ("we," "us," or "our"), your privacy is a top priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit https://www.preciseerp.com (our "Website") or use our ERPNext-based services (collectively, "Services"). By accessing our Website or using our Services, you agree to the terms below.
2. Information We Collect
Account & Profile Data:
When you sign up or request a demo, we collect your name, company name, job title, email address, phone number, and country.
Usage Data:
We automatically gather information on how you interact with our Website and Services—pages visited, features used, IP address, browser type, and device information.
Support & Communications:
If you contact us via email, phone, or support ticket, we store your message content and any attachments to help resolve your request.
Cookies & Tracking:
We use cookies, web beacons, and similar technologies to recognize you, remember your preferences, and analyze Website traffic. You can control cookies via your browser settings.
3. How We Use Your Information
To Deliver & Improve Services:
We use your data to set up your account, provide technical support, troubleshoot issues, and develop new features.
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With your consent, we'll send product updates, newsletters, and promotional offers. You can opt out at any time by clicking "unsubscribe" or emailing. taher@saifytech.com
Security & Compliance:
We monitor for fraud, enforce our Terms of Use, and comply with legal obligations (e.g., audit logs, data retention rules).
Analytics:
Aggregated usage data helps us understand trends and optimize performance and user experience.
4. Information Sharing & Disclosure
Service Providers:
We share data with trusted vendors who support our operations (e.g., hosting, payment processors, email delivery). They may only use your information to perform services on our behalf.
Legal Requirements:
We may disclose information to comply with applicable laws, enforce our agreements, or protect the rights, property, or safety of Precise ERP, our users, or others.
Corporate Transactions:
In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity, subject to this Privacy Policy.
5. Data Security
We implement industry-standard technical and organizational measures—such as encryption at rest and in transit, secure data centers, regular security audits, and access controls—to safeguard your information. However, no system is impenetrable; we cannot guarantee absolute security.
6. Your Rights & Choices
Access & Correction:
You may review, update, or delete your personal information by logging into your account or contacting
Opt-Out:
You can opt out of marketing communications at any time.
Cookies:
Adjust your browser settings to block or delete cookies, though some Website features may not function properly without them.
Data Portability & Erasure:
Depending on local laws, you may request a copy of your data in a portable format or request its deletion. We will comply unless prohibited by law or legitimate business needs.
7. Children's Privacy
Our Website and Services are intended for businesses and professionals. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such data, please contact us to request its deletion.
8. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We'll post the revised date at the top and, where appropriate, notify you by email or on our Website before changes take effect.